Disclaimer

While every effort has been made to ensure the information featured on this website is up to date and accurate, it is liable to change at any time without notice.

On Tap Beverage Catering maintains this website to enhance it's profile and to provide information for general purposes only. Our goal is to keep this information timely and accurate however we accept no responsibility or liability whatsoever with regard to the material on this site.

This material is:

• information of a general nature only which is not intended to address the specific circumstances of any particular individual or entity;
• not necessarily comprehensive, complete, accurate or up to date;
• not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

Privacy policy

1. Introduction

1.1 We understand that the privacy of your personal details, and the security of your transactions with us, is of paramount importance to you. On Tap Beverage Catering has therefore adopted data protection policies with respect to your privacy and security. On Tap Beverage Catering Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. We have based our policy upon the Internet Industry of Australia's (IIA) draft Privacy Code of Practice, which adopts internationally recognised Privacy protection standards (such as the ' Safe Harbour ' principles required by most European countries). The IIA Code also covers the requirements of the new Australian Privacy legislation.

1.2 We may make alterations or additions to this policy from time to time. Should we do so, we will update the policy on our web site. We require that all our customers agree to abide by our Privacy Policy as part of our terms of trade. This policy also applies to users of our web site who are not customers of On Tap Beverage Catering.

1.3 Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site, or for our customers' level of compliance with our code.

2. What Information Do We Collect?

On Tap Beverage Catering collects different information about you at different times including;

2.1 Information we require to supply our services.

When you first sign up or contract with On Tap Beverage Catering for our services, or when you make an inquiry about our services, we request information such as your name, address, telephone number, email details of your primary contacts.

2.2 Other demographic information.

If you respond voluntarily to our surveys or other interactive communications, we collect the responses and use the information to improve the quality and range of On Tap Beverage Catering's products and services.

3. How Do We Use Personal Information We Have Collected?

3.1 We collect and use your personal information to operate and deliver our services to you.

3.2 You may stop the delivery of future promotional email from On Tap Beverage Catering by following the specific instructions in the email you receive. These instructions will tell you how to remove your name from our promotional email list and can be found down the bottom of the email.

3.3 We may use your personal information to:

(a) contact you in relation to ongoing use of our services, special offers (from us, or on behalf of third parties), with newsletters and surveys.

(b) identify the source of new customers to On Tap Beverage Catering;

(c) monitor and address complaints, other feedback, and to resolve disputes;

(d) in the case of ABNs, to verify your identity;

(e) maintain an account history of your dealings with us;

(f) monitor your compliance with our Acceptable Use Policy and other terms and conditions of supply;

(g) contact you with a quote should you complete the on line form featured on our website.

3.4 We will treat all information we collect from you as strictly confidential. On Tap Beverage Catering does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to On Tap Beverage Catering) any personal information that you may have provided to us unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.

3.5 We will disclose your personal information, without notice or your consent, only if:

(a) we are required to do so by law or in the good faith belief that such action is necessary to conform with the laws, applicable code of conduct or legal process served on us in relation to our business;

(b) to protect and defend the rights or property of On Tap Beverage Catering;

(c) if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you;

(d) if we sell our business or part of it; and

(e) in extreme circumstances, to protect the personal safety of users of On Tap Beverage Catering, its web site, our staff or the public.

4. Security

4.1 On Tap Beverage Catering has implemented security features in our database to protect your personal information from unauthorised access. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.

5. Children's Privacy

On Tap Beverage Catering does not knowingly collect, use or market any information to children without seeking parental or a guardian's consent. We also urge you to familiarise yourself with your legal responsibilities with regard to children and the internet.

6. Complaints

If you have a complaint about any aspect of our Privacy procedures, please contact us on 1300 989 366 or via info@ontapbeverage.com.au . We will deal promptly with your complaint. If we cannot resolve the complaint to your satisfaction within a reasonable time, you or we may refer the complaint to the Privacy Commissioner.